News Releases

ICT Usage by Households: 2024

NR039/2025
Release Date: 05 March 2025

Nine out of ten persons aged between 16 and 74 years used the internet in 2024.
Father,And,Daughter,Using,Digital,Tablet,In,The,Living,Room

Internet usage by individuals

The survey on information and communication technology usage, partly financed by the European Commission, revealed that nearly all individuals aged 16 to 44 used the internet in 2024. In contrast, individuals aged 65 to 74 recorded the lowest internet usage levels, with only 70.2 percent (Table 2). Notwithstanding this, internet usage in Malta exceeded the EU-27 average by 0.5 percentage points (Chart 1).

Chart 1. Percentage of individuals who used the internet 1

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1 Includes only persons who used the internet within three months prior to the surveying period (refer to Table 2).

Results indicate that internet usage was primarily for communication purposes, with 98.1 percent of individuals using it for this reason. Additionally, 94.6 percent of individuals reported using the internet for entertainment purposes (Table 3).

Chart 2. Main activities for internet use by sex 1

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1 Includes only persons who used the internet within three months prior to the surveying period (refer to Table 2).

Notes:
1.  Refer to Methodological note 4 for more information on internet activities.
2.  Categories are not mutually exclusive.

e-Government services

Between 2023 and 2024 the number of e-Government users increased by 6.9 per cent. In absolute terms, the population accessing e-Government services stood at 331,804, which is equivalent to 81.1 per cent of internet users. The uptake of this service was more common among individuals aged between 16 and 54 years (Table 5).

E-commerce

Internet users who engaged in e-commerce activities during the reference period amounted to 270,318 (66.1 per cent). In absolute terms, the majority of e-commerce users (57.6 per cent) were within the 25 and 44 age bracket (Table 6). The most common goods or services acquired online were deliveries from restaurants, fast-food chains or catering services, followed by the purchase of clothes (Table 7). Differences in e-commerce activities can be noticed by sex, and in this regard males were more likely to opt for deliveries from restaurants, fast-food chains or catering services, whereas females were more likely to purchase clothes online.

In terms of services acquired over the internet, one notes that the most common purchase is transport from enterprises followed by accomodation from businesses (Table 8).

Internet of things and Green ICT

The use of internet connected devices seems to be more popular among males. During 2024, 84.5 per cent of all internet users used an internet-connected television in their home whereas 32.8 per cent used a smart watch or a fitness band (Table 9).

Table 10 illustrates the most common characteristics considered by persons when purchasing a device. Differences can be observed between males and females and in different age groups. Females tend to be more price conscious, whereas males give more importance to hardware characteristics, brand, and design. Almost four in every ten persons consider energy efficiency when purchasing a device, whereas about one third pay attention to the ecodesign of the device.

Chart 3. Frequency of internet use by age group

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Methodological Notes

1. The survey on Information and Communication Technology (ICT) usage by households is conducted by the National Statistics Office (NSO) on an annual basis, under European Regulation (EC) No. 808/2004. The target population for this survey included all persons aged between 16 and 74 residing in private households. A gross sample of 2,210 individuals was selected using systematic random sampling from the population register held and maintained by NSO. A total of 1,668 filled questionnaires were collected between April and June 2024. Most surveys were carried out through telephone interviews.
 
2. In order to produce population-based estimates, weights for individual respondents were computed. For calibration purposes, data was subdivided by sex, age groups and districts (NUTS 4 classification).
 
3. Use of internet referred to in this news release includes all means of accessing this medium.
 
4. Definitions:
 
Main activities for internet use:

Communication includes sending and/or receiving emails, making calls over the internet, instant messaging and participating in social networks.

Access to information includes reading online news, seeking health-related information, and finding information about goods or services.

Civic and political participation includes expressing opinions on civic or political matters on websites or in social media and taking part in online consultations or voting on civic and political issues.
Professional life includes looking for a job or sending a job application online.
Other online services include selling of goods or services and internet banking.

e-Government users include individuals who obtained information from public authorities or public services over the internet for private purposes, individuals who downloaded or printed official forms, and individuals who submitted completed forms online.

 
5. Below is a demographic profile of individuals’ population frame used for the purposes of this survey. Population estimates are based on the 2024 population estimates.
Number % population
2023 2024 2023 2024
Sex:    
   Males 218,524 237,534 52.8 54.2
   Females 195,020 200,708 47.2 45.8
Age Group:
   16-24 45,625 44,671 11.4 10.8
   25-34 92,526 96,332 23.1 23.3
   35-44 82,977 89,212 20.7 21.6
   45-54 63,294 67,368 15.8 16.3
   55-64 59,721 59,917 14.9 14.5
   65-74 55,822 56,044 14.0 13.6
Total 399,965 413,544 100 100

6. More information relating to this news release may be accessed at: 

Sources and methods 
Statistical Concepts 

7. References to this news release are to be cited appropriately. For guidance on access and re-use of data please visit our dedicated webpage.

8.  European statistics comparable to data in this News Release are available here.

9. A detailed news release calendar is available online.

10. For further assistance send your request through our online request form.

ICT Usage by Households: 2024  

NR039/2025
Release Date: 05 March 2025

Father,And,Daughter,Using,Digital,Tablet,In,The,Living,Room
  • 93.3 per cent of persons aged between 16 and 74 years used the internet.
  • During 2024, 98.2 per cent of internet users used the internet on a daily basis.
  • In 2024, 81.1 per cent of internet users made use of e-Government services.
  • Internet users who engaged in e-commerce activities during 2024 amounted to 270,318.
  • The most common items or services acquired online were deliveries from restaurants, fast-food chains or catering services, and clothes.

ICT Usage by Households: 2024

The implementation of the ICT usage by households for 2024 has been partially funded by the European Union.

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